Hôtel Chablis Cadillac

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Reviews of Hôtel Chablis Cadillac

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  Ally Mo Added 2017-12-22

  ★ ☆ ☆ ☆ ☆
  We get there asking for a non smoker room and they give us a room that reeks of cigarette smell with a sofa full of dirt and finger prints.
  
  We go to the reception 3mins after paying to ask for a refund because we are allergic to the smell of cigarette. The receptionist didnt want to refund us and wanted to give us another room. Which we disagreed to considering
  1- her lack of professionalism
  2- her arrogance
  3- the experience overall
  and so remained firm that we wanted a refund
  
  She then lied to us and told us that she is a manager there, but that she has no solution for us other than giving us another filthy room or putting us on a so called black list with a refund (which carole, the “manager”, had said was impossible in the first place.)
  
  The room is filthy top to bottom and the staff, well what we saw of it, is mediocre.

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